Every individual qualifies. Whether a Government Worker or a Private individual in a formal or informal sector.

We have over 800 service providers all over the country, to know service providers around you, you can visit the service providers page on our website or use the premier app https://play.google.com/store/apps/details?id=com.qwertyapps.premier

All facilities are accessible in times of emergency otherwise, you are excluded from certain facilities based on your plan choice.

All facilities are accessible at anytime, no facilities are for referral purposes only.

Yes, to access drugs outside of a hospital, you are required to have a prescription from the Doctor.

To be a PHI accredited service provider, please make an enquiry to our office for the process to becoming a Service Provider.

An accredited facility will display a form Premier related flier or like document at their Premise.

You can always check our frequently updated list of facilities here as well

Please call any of the numbers behind your card before you leave the facility where you were denied service, so that we can quickly resolve the issue and provide you access to healthcare.

In case of emergency please visit any facility and then take a receipt for their service, we shall pay for it after vetting the details.

No please, you cannot visit facilities not in our listings.

Upon the exceeding of your limit, if you can afford, we will upgrade you to the next tier else we will have you surrender your card and revoke access to our facilities.

One can file for a refund in the case of over deduction of premium.

One can file for a refund in the case of emergency treatment in an unaccredited facility or pharmacy.

A Premier Health Insurance flier should be displayed at the facility.

Apologies, if you still get deductions after withdrawal, this happens mostly when the request to stop deductions has not taken effect at CAGD. A refund may be paid if your claims are true.

Kindly contact us when you notice such abnormalities.

When you are an active member and your deductions cease, please alert us, otherwise, you can’t use our facilities.

To get accredited as a Service Provider, please send us an email customerservice@premierhealthinsurance.org

No please, we do not pay for herbal services.

Please call any of our hotlines, the moment you are denied service:

• 050 3324 818
• 024 333 555
• 024 333 556

Visit this link to access the Premier App on your android phone:

No please, every membership card is exclusive to one user.

• Premium: The monthly or annual amount that you must pay in order to have the exchange for insurance coverage.
• Benefits: The health care items or services covered under a health insurance.
• Exclusion: An exclusion is a policy provision that eliminates coverage for some type of risk.
• Refund: An amount paid you when a certain service isn’t rendered but was equally deserving.
• Cover: The amount of risk or liability that is covered for an individual.
• Outpatient Limit: Covers conditions which do not require a patient to be admitted to a hospital.
• Inpatient Limit: Covers conditions which require a patient to be admitted to a hospital.